1. Introduction

Infinity Inboxes ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website at infinityinboxes.com and use our services (collectively, the "Services"). By using the Services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide, including:

• Name and contact information (email address, phone number)
• Account credentials and login details
• Billing and payment information processed through our payment provider
• Any content, messages, or data you submit through the Services
• Information provided when contacting customer support

2.2 Information Collected Automatically

When you access the Services, we automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system and device information
• Usage patterns, pages viewed, and access times
• Referring URLs and navigation paths

2.3 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity and to remember your preferences. You can control cookies through your browser settings, though disabling cookies may affect your ability to use certain features of the Services.

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain the Services
• Process transactions and manage your account
• Send billing notifications, payment confirmations, and account alerts
• Send product updates and feature announcements
• Send SMS/text messages related to your account (see Section 6)
• Provide customer support and respond to inquiries
• Monitor and analyze usage to improve the Services
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

• Service providers: With trusted vendors who assist us in operating the Services (e.g., payment processors, hosting providers, email service providers), under strict confidentiality agreements
• Legal requirements: When required by law, subpoena, court order, or governmental request
• Business transfers: In connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy
• Protection of rights: To investigate fraud, enforce our Terms, or protect the safety and security of our users and Services
• With your consent: When you explicitly authorize us to share your information

We may use and disclose aggregated, anonymized data that does not identify any individual for analytics, benchmarking, and service improvement purposes.

5. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. SMS/Text Messaging

By providing your phone number and opting in, you consent to receive text messages from Infinity Inboxes related to product updates, billing notifications, and account alerts. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for assistance. You may also contact us at support@infinityinboxes.com to manage your messaging preferences.

We will not share your phone number with third parties for their marketing purposes.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

8. Data Transfers

Infinity Inboxes is based in the United States. Your information is processed and stored in the United States under US law. By using the Services, you consent to the transfer of your information to the United States.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of certain data processing activities
• Receive your personal data in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at support@infinityinboxes.com. We will respond within 30 days. We may need to verify your identity before processing your request.

10. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

To exercise your rights, contact support@infinityinboxes.com.

11. Children's Privacy

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us at support@infinityinboxes.com and we will promptly delete it.

12. Third-Party Links

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

13. Do Not Track

We do not currently respond to "Do Not Track" browser signals. Our data collection and use practices remain the same regardless of this setting.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of the Services after any changes constitutes acceptance of the updated policy.

15. Contact

If you have questions about this Privacy Policy, contact us at support@infinityinboxes.com.